Contact Us

If you are having any issues with the website, have any feedback or just have a question about the Valentine’s Lottery then please do get in contact with us via the below channels. We will do our best to reply as fast as we can, but please be aware that at busy times are near draw times we may experience some delays in replying.

By email

We aim to respond to all email enquiries within 48 hours.

By Post

The Lottery Company Ltd
The Exchange
Station Parade
United Kingdom


Please note: We cannot process prize claims by email or by post. Please see the How to Play page for information about claiming prizes.